Refund policy

Refund Policy – NextVoltGear

Thank you for shopping with NextVoltGear. We aim to provide quality products and a smooth shopping experience. If you’re not satisfied with your purchase, we’re here to help.

Returns
We accept returns within 30 days of delivery. Items must be unused, in original condition, and in the original packaging.

Non-returnable items:
• Gift cards
• Items marked “Final Sale”
• Any item returned after 30 days

To start a return:
Email us at support@nextvoltgear.com with your order number and the reason for your return.

Refunds
Once your return is inspected, we’ll notify you by email. Approved refunds are issued back to your original payment method within 5–7 business days.

Late or missing refunds:
If you haven’t received your refund, first check your bank account. Then contact your bank or card company. If you still have issues, email us at support@nextvoltgear.com.

Exchanges
For damaged or defective items, email us at support@nextvoltgear.com within 48 hours of delivery. We'll replace your item at no extra cost.

Shipping Costs
Customers are responsible for return shipping unless the product is defective or the wrong item was received.